Shipping

We offer a shipping service to our customers.  Please read below for more detailed information:
  • Local shipping is charged at a flat rate of R85 per order for fragrances.  Thobes are shipped for free unless stated otherwise.
  • Shipping to main centres is generally completed between 2 and 3 days. 
  • Shipping to regional/outlying areas is completed between 3 and 5 days.
  • Express delivery can be arranged and carries a higher cost.
  • We use The Courier Guy for shipping.  You will be issued a unique waybill number and you can track the progress of your delivery on www.thecourierguy.co.za.  Look for Track and Trace, enter your waybill number into the Track your Shipment box and hit Find Parcel.
  • We also offer international shipping.  International shipping is handled by Aramex Couriers.  Please mail us on sales@falaah.co.za and a quote will be arranged depending on quantity and location.  International deliveries can take up to 14 working days to complete.
  • Note:  we cannot ship fragrances out of SA due to their flammable contents and the associated risk.

Collections can also be arranged.  Collection times are from Monday to Friday, between 09:00 and 16:00.  Arrangements can be made for collections outside these times or on weekends.  Contact us and we will gladly assist.  Our physical address is 1005 Bhoja Street, Actonville, Benoni.  We are based approximately 35 minutes away from Johannesburg City.